25G01812 Introduction to Business Administration

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Course Code: 25G01812

Course Description

Whether you’re looking to get back into the workforce or just need to refresh your existing admin skills, this course will help improve your employment prospects.

Through a series of four online modules, this free short course covers basic computer skills, telephone techniques, providing customer service excellence, and how to communicate in an online environment using platforms like Zoom and Microsoft Teams.

This course is delivered fully online and should take between 8-16 hours to complete. 

Topics include:

  • Basic computer skills
  • Telephone techniques
  • Customer service excellence
  • How to communicate in an online environment using platforms like Zoom and Microsoft Teams

A Statement of Participation will be sent to you in the mail upon completion of the course. Please allow 7 to 10 days for delivery.

This free community course is not accredited and will not affect your eligibility for Government funded training including Free TAFE for Priority Courses.


Course Sessions

Start Date:Monday 25/05/2020End Date:Friday 18/12/2020
Start Time:N/AEnd Time:N/A
Campus:Online - Remote DeliverySeats Available:147
Full Fee Cost :AUD$ 0.00Funded Cost :AUD$ x

Date published: 6/07/2020 3:08:51 PM

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About The Gordon

The Gordon Institute of TAFE is one of the largest regional TAFEs in Victoria and has been helping people gain real skills for real jobs for over 125 years. We pride ourselves on delivering a great range of TAFE courses from short courses to nationally accredited training across apprenticeships, traineeships, certificates, diplomas, and advanced diplomas, which can lead you to a great career or create pathways to university.

Our training is delivered with Victorian and Commonwealth Government funding. | Authorised by the Victorian Government, Melbourne.

ABN: 27 241 053 246. | TOID: 3044 | CRICOS Provider No. 00011G | © Gordon Institute of TAFE 2014