Comply with legal requirements when selling automotive products and services
AURSLA001
15
Conduct online transactions in an automotive workplace
AURSCA011
40
Follow environmental and sustainability best practice in an automotive workplace
AURAEA002
25
Follow safe working practices in an automotive workplace
AURASA002
20
Maintain business image in an automotive workplace
AURAMA004
15
Process customer complaints in an automotive workplace
AURSAA001
20
Promote automotive products and services
AURSCA006
20
Resolve routine problems in an automotive workplace
AURAFA004
20
Respond to customer needs and enquiries in an automotive workplace
AURACA001
20
Sell automotive products and services
AURSCA005
40
Build customer relations in an automotive workplace
AURACA003
20
Carry out cash and non-cash payment operations
AURSCA004
35
Carry out warehousing procedures in an automotive workplace
AURSBA001
40
Communicate effectively in an automotive workplace
AURAFA003
20
Contribute to quality work outcomes in an automotive workplace
AURAQA001
20
Control stock
SIRRINV002
35
Identify and match uncommon automotive parts
AURSBA002
40
Pick and process orders
TLIA2012
20
Read and respond to automotive workplace information
AURAFA002
10
Receive and handle retail stock
SIRRINV001
35
Select and supply automotive parts and products
AURSCA001
100
Test charge and replace batteries and jump-start vehicles
AURETR025
15
Use numbers in an automotive workplace
AURAFA001
10
Please note that the listed electives are delivered by The Gordon but you may not need to complete all of these units to successfully complete this qualification.
If you have previously completed any of the units of competency relevant to this course, you may be eligible for Credit Transfer (CT).
Any previous relevant experience may qualify you for Recognition of Prior Learning (RPL).
Find out more about CT or RPL here.