skip to content

BSB40120 Certificate IV in Business

Administration & Business

Next intake Ongoing 2024
TraineeshipFull-time: 12 months

Course description

Are you looking to further develop your career in administration or project administration and gain additional skills or seek higher-level roles?

This business course will cover a broad range of administrative skills in different work environments. You will learn to apply solutions to a range of unforeseen problems, and analyse and evaluate information from various sources. You may also provide leadership and guidance to others, with some limited responsibility for their output.

This course can be undertaken as a traineeship or in the classroom. If you are currently employed and would like to upskill, our traineeship is a great way to learn as you work. 

Possible career outcomes

  • Office Administration Assistant
  • Medical Receptionist
  • Accounts Clerk
  • Secretarial services
  • Administrator
  • Project Officer

Applications & attendance

Apprenticeship and traineeship applicants

To become an apprentice or trainee, you will first need to find an employer willing to employ you. An Australian Apprenticeship Support Network Provider can assist you with this and will also start your application and enrolment process. Find a local provider here

Contact us

Are you ready to start an aged care traineeship or want to find out more?


2024 Ongoing
Open: 1 Aug 2023
Close: 15 Dec 2024 
Traineeship:Full-time: 12 months    


Students may need to complete some self-paced learning and assessment activities outside class time. This will be different for each course and will depend on a student’s level of skill and experience.

Class days and times in the above table are indicative. Prior to course commencement, changes may be necessary. Follow the link for more information on Attendance mode definitions. When you submit your application, please make sure you answer all the questions. Only successful applicants with complete applications will receive an offer. We issue offers as soon as possible. Follow the link for more information on Offer timing.

Many courses have limited places and high demand. We may close an intake before the date above. We recommend you apply early. If student numbers are insufficient we may cancel an intake or a course. An application does not guarantee a place in this course.

  • Applicants must be 17 years and over at the time of course commencement.
  • Applicants are expected to have literacy and numeracy skills at Year 11 or Year 12 or Australian Core Skills Framework Level 3.

  • Applicants can secure a place once successfully completed BSB30120 Certificate III in Business. If a student has not completed BSB30120 Certificate III in Business, there is an expectation that the applicant has 2 -3 relevant working years’ experience working in an office.
  • You must reside in Victoria to access Victorian Government Subsidised Fees and any incentive such as Free TAFE. Full fees apply to all non-Victorian residents.

Apprenticeship and traineeship requirements

Apprenticeship and traineeship applicants must be currently employed under a training contract and referred by their employer.

Pre-training review

Each student must complete a pre-training review as part of their application. The outcome of your pre-training review assists our teachers and trainers to better understand your capabilities prior to training and enables you to be matched to the right program. Your literacy and numeracy skills will be evaluated and you may be required to undertake a separate assessment. Follow this link for more information about literacy and numeracy skills .

Personal Learning Requirements

There are personal learning requirements for each qualification at The Gordon. These are essential personal capabilities and skills required to successfully complete the course and be ready to work in the industry.

Please review the requirements here and consider any challenges you may have in meeting them. When applying for your course, please let us know what support you may need.

Selection mode

Core Code Hours
Apply communication strategies in the workplace BSBXCM401 50
Apply critical thinking to work practices BSBCRT411 50
Build and maintain business relationships BSBTWK401 35
Implement and monitor WHS policies procedures and programs BSBWHS411 50
Use digital technologies to collaborate in a work environment BSBTEC404 50
Write complex documents BSBWRT411 50
Electives Code Hours
Design and produce complex spreadsheets BSBTEC402 50
Design and produce complex text documents BSBTEC401 100
Develop personal work priorities BSBPEF402 40
Implement continuous improvement BSBSTR402 40
Implement customer service strategies BSBOPS404 40
Lead personal development BSBPEF403 40


Please note that the listed electives are delivered by The Gordon but you may not need to complete all of these units to successfully complete this qualification. If you have previously completed any of the units of competency relevant to this course, you may be eligible for Credit Transfer (CT). Any previous relevant experience may qualify you for Recognition of Prior Learning (RPL). Find out more about CT or RPL here.

Assessment is based on:

  • Hands-on projects
  • Workplace tasks
  • Written assignments

This course is eligible for Free TAFE!

Eligible Victorian students who elect to use their Free TAFE opportunity will not incur any tuition fees. Material and resources fees still apply. Follow the link for further information and to check the eligibility criteria.

FeesRateUnitIndicative Course HoursIndicative Tuition Payable by StudentMax. Indicative Government Subsidy Total
Concession Tuition AUD $1.44 per hour 595 AUD $857.00 AUD $2,812.00
Standard Tuition AUD $7.21 per hour 595 AUD $4,290.00 AUD $2,812.00
Full Fee Tuition AUD $13.86 per hour 595 AUD $8,247.00

Add the costs below to your relevant tuition fee

Resources AUD $420.00
Education Levy AUD $89.25
Additional Cost AUD $70.00 Once


All fees and charges are correct at time of publication but may change without notice. The student tuition fees are indicative only. Additional fees may apply. Where GST is applicable to any courses or materials, the fee displayed is inclusive of the GST.

Which fee will I pay?

Your fees will be charged according to your eligibility for government funding. For more information, visit our Fees & Payments pages.

Fee help and student loans

VET Student Loans are available for eligible students for tuition fees ONLY.
The current years maximum VET Student Loan Course Cap is $

Payment plans may be available for eligible students who need assistance to manage their fee payments.

Many Gordon courses offer pathways to higher qualifications within The Gordon and in some cases, to university degrees. Your Gordon course may provide credit points which could reduce further study time. Follow the link to find more information about pathways, or contact Customer Service.

Date published: 4/04/2024 8:02:03 PM