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BSB50420 Diploma of Leadership and Management

Administration & Business

Next intake To be advised
Duration Part-time: 1 Year

Course description

This course will allow you to learn methods to motivate and inspire your team to succeed by developing emotional intelligence, strengthening workplace relationships and managing operational plans. 

Build your skills in active listening and effective communication, and help grow the confidence and motivation of your team. You will learn about establishing a collaborative and creative thinking atmosphere whilst applying solution-based problem-solving and critical thinking. Expanding self-awareness and reflecting upon and examining your work practices will improve your efficacy at work and position you for career advancement.

The course is suitable for the following:

  • individuals who currently manage or supervise a team
  • individuals with some experience in leading teams, seeking career advancement
  • recently promoted managers looking to develop new skills and build upon existing knowledge.

Possible career outcomes

  • Team Leader/Manager
  • Senior Manager
  • Business Development Manager
  • Production Manager
  • Corporate Services Manager

Applications & attendance

Applications for this course are not currently open.

Please contact customer service on 52250538 during business hours to discuss upcoming intake dates.

Please contact Customer Service on 5225 0800 to discuss upcoming intakes.


Students may need to complete some self-paced learning and assessment activities outside class time. This will be different for each course and will depend on a student’s level of skill and experience.

Class days and times in the above table are indicative. Prior to course commencement, changes may be necessary. Follow the link for more information on Attendance mode definitions. When you submit your application, please make sure you answer all the questions. Only successful applicants with complete applications will receive an offer. We issue offers as soon as possible. Follow the link for more information on Offer timing.

Many courses have limited places and high demand. We may close an intake before the date above. We recommend you apply early. If student numbers are insufficient we may cancel an intake or a course. An application does not guarantee a place in this course.

  • Applicants must be 18 years and over at the time of course commencement.
  • Applicants are expected to have literacy and numeracy skills at Year 11 or Year 12 or Australian Core Skills Framework Level 4.

  • Applicants will have to generally completed Year 12 or Certificate IV in Business and either be currently working in industry in a team leader role for a minimum of two years. 
  • You must reside in Victoria to access Victorian Government Subsidised Fees and any incentive such as Free TAFE. Full fees apply to all non-Victorian residents.

Pre-training review

Each student must complete a pre-training review as part of their application. The outcome of your pre-training review assists our teachers and trainers to better understand your capabilities prior to training and enables you to be matched to the right program. Your literacy and numeracy skills will be evaluated and you may be required to undertake a separate assessment. Follow this link for more information about literacy and numeracy skills .

In order to prepare for your LLN, you may wish to attempt some practise tests in which you will find similar questions (with solutions too). These practice tests are not VSL approved but may be similar in question type and level of difficulty to what may be asked in the VSL approved LLN. Click here for practice tests. Please note, the VSL approved LLN cannot be resat within 3 months of undertaking it.

Personal Learning Requirements

There are personal learning requirements for each qualification at The Gordon. These are essential personal capabilities and skills required to successfully complete the course and be ready to work in the industry.

Please review the requirements here and consider any challenges you may have in meeting them. When applying for your course, please let us know what support you may need.

Selection mode

Core Units Code Hours
Communicate with influence BSBCMM511 60
Develop and use emotional intelligence BSBPEF502 60
Develop critical thinking in others BSBCRT511 50
Lead and manage effective workplace relationships BSBLDR523 50
Manage business operational plans BSBOPS502 70
Manage team effectiveness BSBTWK502 60
Elective Units Code Hours
Assess new industry developments AHCWRK504 120
Establish innovative work environments BSBSTR501 50
Facilitate continuous improvement BSBSTR502 60
Lead difficult conversations BSBCMM412 40
Manage personal and professional development BSBPEF501 60
Undertake project work BSBPMG430 60


Please note that the listed electives are delivered by The Gordon but you may not need to complete all of these units to successfully complete this qualification. If you have previously completed any of the units of competency relevant to this course, you may be eligible for Credit Transfer (CT). Any previous relevant experience may qualify you for Recognition of Prior Learning (RPL). Find out more about CT or RPL here.

Assessment is based on:

  • Workplace tasks
  • Written assignments

This course is eligible for Free TAFE!

Eligible Victorian students who elect to use their Free TAFE opportunity will not incur any tuition fees. Material and resources fees still apply. Follow the link for further information and to check the eligibility criteria.

FeesRateUnitIndicative Course HoursIndicative Tuition Payable by StudentMax. Indicative Government Subsidy Total
Standard Tuition AUD $8.00 per hour 740 AUD $5,920.00 AUD $2,470.00
Full Fee Tuition AUD $13.33 per hour 740 AUD $9,864.00

Add the costs below to your relevant tuition fee

Resources AUD $420.00
Education Levy AUD $111.00


All fees and charges are correct at time of publication but may change without notice. The student tuition fees are indicative only. Additional fees may apply. Where GST is applicable to any courses or materials, the fee displayed is inclusive of the GST.

Which fee will I pay?

Your fees will be charged according to your eligibility for government funding. For more information, visit our Fees & Payments pages.

Fee help and student loans

VET Student Loans are available for eligible students for tuition fees ONLY.
The current years maximum VET Student Loan Course Cap is $12,063

Payment plans may be available for students who are not eligible for a VET Student Loan.

VET Student Loan

To be eligible to apply for a VET Student Loan, applicants will be required to:

  • undertake an independent assessment test to ensure they possess Level 3 in reading and numeracy, or
  • provide their Year 12 certificate, or
  • provide evidence of completion of a Certificate IV or above.

  • Bachelor of Business
  • Bachelor of Commerce
  • Bachelor of Sports Development
  • Bachelor of Property and Real Estate

Many Gordon courses offer pathways to higher qualifications within The Gordon and in some cases, to university degrees. Your Gordon course may provide credit points which could reduce further study time. Follow the link to find more information about pathways, or contact Customer Service.

Date published: 23/01/2024 10:09:02 AM