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CHC52015 Diploma of Community Services (Case Management)~

CRICOS code:
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Free TAFE

Next intake July 2023
LocationsGeelong City Campus
Werribee Princes Campus
DurationFull-time: 1 year

Course description

This course will give you the specialised skills you need to work in the community services sector. You will learn how to provide direct support to individuals or groups, manage and coordinate service programs, work collaboratively with a diverse range of people and learn to recognise and respond to crises. You will gain an understanding of government services, community service work, and the not-for-profit community services sector. 

Take advantage of Job Trainer and Free TAFE! Eligible Victorian students who elect to use their one Job Trainer opportunity Material and resources fees still apply. Follow the link for further information and to check the eligibility criteria.

This is a JobTrainer Priority Course. All students who meet the Skills First eligibility criteria can access free or reduced tuition fees for this course. Follow the link for further information and to check the eligibility criteria.

Work placement/industry experience

200 hours of work placement is required in this course, organised by The Gordon. As part of work placement, additional costs may be incurred due to a new regulatory requirement for screening, conducted prior to working with children and people who have a disability. This is required ONLY for students who are not already working in industry. All people engaged by registered NDIS providers in risk assessed roles from 1 February 2021 are required to apply for an NDIS Check and obtain an NDIS clearance before starting work. The cost of the screening and clearance check is $119 and is valid for 5 years. *Please note that you may be required to travel outside of your usual training location to attend placement. This may include other regional areas or suburbs of Melbourne. As per worker vaccination requirements , all applicants for this course must be triple vaccinated (boosted) against COVID-19 prior to undertaking placement which is a requirement for completion of this course. Students are required to provide evidence of full vaccination status, including booster dose, as part of their placement documentation which is provided to placement facilities. Students that cannot provide valid evidence will not be able to complete placement and therefore unable to complete this course.

~ This course is in transition.

The course code, title, units and content may change in future. Further information will be provided on The Gordon website, upon enrolment and/or during the course of your training.

Possible career outcomes

  • Community Services Case Manager
  • Pastoral Care Counsellor
  • Case Coordinator
  • Family Services Coordinator

New jobs guarantee

The Victorian Government has launched The Social Services Jobs Guarantee to help this sector grow its workforce. Upon completing your Diploma of Community Services, you work in child protection and family services, disability and aged care housing, homelessness, and other in-demand social services roles.

Wondering if this industry will suit you?

We have created a very short course quiz to help you gain a little more understanding of what is required and whether you might enjoy a role in this industry. Take the quiz here.


Applications & attendance

Applications for this course are not currently open.

Please contact customer service on 52250538 to discuss upcoming intake dates.

IntakeApplicationsAttendanceClassesDuration 
2023 February
Geelong City Campus Open: 1 Aug 2022
Close: 24 Jan 2023 Class DayStart: 30 Jan 2023
3.5 Days a week - varied
 Full-time: 1 year    
2023 July
Geelong City Campus Open: 1 Apr 2023
Close: 1 Jul 2023 Class DayStart: 11 Jul 2023
3.5 Days a week - varied
 Full-time: 1 year    
2023 July
Werribee Princes Campus Open: 1 Apr 2023
Close: 1 Jul 2023 Class DayStart: 11 Jul 2023
3.5 Days a week - varied
 Full-time: 1 year    

 

Students may need to complete some self-paced learning and assessment activities outside class time. This will be different for each course and will depend on a student’s level of skill and experience.

Class days and times in the above table are indicative. Prior to course commencement, changes may be necessary. Follow the link for more information on Attendance mode definitions. When you submit your application, please make sure you answer all the questions. Only successful applicants with complete applications will receive an offer. We issue offers as soon as possible. Follow the link for more information on Offer timing.

Many courses have limited places and high demand. We may close an intake before the date above. We recommend you apply early. If student numbers are insufficient we may cancel an intake or a course.

  • Applicants must be aged 18 or over at the time of course commencement
  • Applicants are expected to have literacy and numeracy skills at Year 11 or Australian Core Skills Framework Level 3 to meet the academic requirements for the course. 
  • To be eligible to apply for a VET Student Loan applicants will be required to: 
    • undertake an independent assessment test to ensure they possess Level 3 in reading and numeracy, or
    • provide their Year 12 certificate, or
    • provide evidence of completion of a Certificate IV or above. 
  • Working with Children Check and Police Check are required for industry work placement 
  • You must reside in Victoria to access Victorian Government Subsidised Fees and any incentive such as Job Trainer. Full fees apply to all non-Victorian residents.

Each student must complete a pre-training review as part of their application. The outcome of your pre-training review assists our teachers and trainers to better understand your capabilities prior to training and enables you to be matched to the right program. Your literacy and numeracy skills will be evaluated and you may be required to undertake a separate assessment. Follow this link for more information about literacy and numeracy skills .

Practice tests

In order to prepare for your LLN, you may wish to attempt some practise tests in which you will find similar questions (with solutions too). These practice tests are not VSL approved but may be similar in question type and level of difficulty to what may be asked in the VSL approved LLN. Click here for practice tests. Please note, the VSL approved LLN cannot be resat within 3 months of undertaking it.

Academic:

Successful completion of Australian Year 12 or equivalent. (Equivalents can be found on our international Entry Requirements page).

English:

IELTS Academic overall score of 6.0 with no band below 5.5 (or equivalent); or completion of Australian Year 12; or a qualification undertaken in Australia at Certificate IV or higher and completed within the past 5 years; or University studies in Australia of at least 2 years duration.

Age/other requirements:

You must be aged 18 years or over at the time of course commencement.

  • Applicants must be aged 18 or over at the time of course commencement
  • Applicants are expected to have literacy and numeracy skills at Year 11 or Australian Core Skills Framework Level 3 to meet the academic requirements for the course. 
  • To be eligible to apply for a VET Student Loan applicants will be required to: 
    • undertake an independent assessment test to ensure they possess Level 3 in reading and numeracy, or
    • provide their Year 12 certificate, or
    • provide evidence of completion of a Certificate IV or above. 
  • Working with Children Check and Police Check are required for industry work placement 

Personal Learning Requirements

There are personal learning requirements for each qualification at The Gordon. These are essential personal capabilities and skills required to successfully complete the course and be ready to work in the industry.

Please review the requirements here and consider any challenges you may have in meeting them. When applying for your course, please let us know what support you may need.

Selection mode

Core Units Code Hours
Analyse impacts of sociological factors on clients in community work and services CHCDEV002 100
Develop and implement service programs CHCCCS007 100
Develop workplace communication strategies CHCCOM003 100
Facilitate workplace debriefing and support processes CHCMGT005 120
Manage and promote diversity CHCDIV003 80
Manage legal and ethical compliance CHCLEG003 80
Manage work health and safety HLTWHS004 40
Reflect on and improve own professional practice CHCPRP003 120
Elective Units Code Hours
Assess co-existing needs CHCCCS004 80
Confirm Client Developmental Status CHCDEV001 60
Coordinate complex case requirements CHCCSM004 75
Counsel clients affected by domestic and family violence CHCDFV006 70
Develop facilitate and review all aspects of case management CHCCSM005 75
Establish and confirm the counselling relationship CHCCSL001 100
Implement trauma informed care CHCMHS013 80
Provide case management supervision CHCCSM006 120

 

Please note that the listed electives are delivered by The Gordon but you may not need to complete all of these units to successfully complete this qualification. If you have previously completed any of the units of competency relevant to this course, you may be eligible for Credit Transfer (CT). Any previous relevant experience may qualify you for Recognition of Prior Learning (RPL). Find out more about CT or RPL here.

Assessment is based on:

  • Written assignments    
  • Industry placement    
  • Team projects    
  • Exam/questions    
  • Case studies
  • Role Plays

This course is eligible for Free TAFE!

Eligible Victorian students who elect to use their one Free TAFE opportunity will not incur any tuition fees. Material and resources fees still apply. Follow the link for further information and to check the eligibility criteria.

FeesRateUnitIndicative Course HoursIndicative Tuition Payable by StudentMax. Indicative Government Subsidy Total
Standard Tuition AUD $6.39 per hour 1400 AUD $8,946.00 AUD $8,750.00
Full Fee Tuition AUD $10.25 per hour 1400 AUD $14,350.00

Add the costs below to your relevant tuition fee

Education Levy AUD $210.00
Resources AUD $320.00
Administrative AUD $350.00

 

All fees and charges are correct at time of publication but may change without notice. The student tuition fees are indicative only. Additional fees may apply. Where GST is applicable to any courses or materials, the fee displayed is inclusive of the GST.

Which fee will I pay?

Your fees will be charged according to your eligibility for government funding. For more information, visit our Fees & Payments pages.

Fee help and student loans

VET Student Loans are available for eligible students for tuition fees ONLY.
The current years maximum VET Student Loan Course Cap is $16,788

Payment plans may be available for students who are not eligible for a VET Student Loan.

  • Bachelor of Criminology/Bachelor of Psychological Science
  • Bachelor of Public Health and Health Promotion
  • Bachelor of International Studies
  • Bachelor of Health Sciences/Bachelor of Arts
  • Bachelor of Psychological Science
  • Bachelor of Social Work

Many Gordon courses offer pathways to higher qualifications within The Gordon and in some cases, to university degrees. Your Gordon course may provide credit points which could reduce further study time. Follow the link to find more information about pathways, or contact Customer Service.

Date published: 28/01/2023 2:22:55 PM
CHC52015-Diploma-of-Community-Services-(Case-Management)