Customer Service

If you have trouble locating a service you need, Customer Service can help. They are available at the following campuses:
Geelong City Campus
Student Hub – H Building
Corner of La Trobe Terrance and Gordon Avenue
Opening Hours: Monday – Friday 8:30am – 5:00pm

East Geelong Campus
A Building 
Boundary Road East Geelong 
Opening Hours: 8:30am – 5:00pm

Werribee Campus
24 Watton Street Werribee
Opening Hours: Monday – Friday 8:30am – 5:00pm
P: 1300 954 371

Werribee Learning Centre
9 Bridge Street Werribee
P: (03) 5227 2001 
Opening Hours:  Monday – Friday 9.00am – 5:00pm

Chat to one of our staff who will direct your enquiries to the most appropriate place. 
The index below may also assist you in finding what you need.


Information on:

Refer to:

Complaints, Grievances
 & Appeals

Policies & Procedures - Quality Assurance Office T2.12

Fees & Charges

Customer Service


Information Privacy Policy

Skills Recognition - RPL

Program Managers

​Student Discipline

Policies & Procedures - Quality Assurance Office T2.12

For further information call 5225 0800 or email

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About The Gordon

The Gordon Institute of TAFE is one of the largest regional TAFEs in Victoria and has been helping people gain real skills for real jobs for over 125 years. We pride ourselves on delivering a great range of TAFE courses from short courses to nationally accredited training across apprenticeships, traineeships, certificates, diplomas, and advanced diplomas, which can lead you to a great career or create pathways to university.

Our training is delivered with Victorian and Commonwealth Government funding. | Authorised by the Victorian Government, Melbourne.

ABN: 27 241 053 246. | TOID: 3044 | CRICOS Provider No. 00011G | © Gordon Institute of TAFE 2014