skip to content

24 hour emergency and crisis support

If you have immediate concerns for yourself or someone else’s safety at any time of the day, call emergency services (dial 000) and ask for Police, Fire or Ambulance.

For non-urgent issues, the following 24-hour or after hour support services are available:

Mental Health and Wellbeing support 

Lifeline: 13 11 14
Suicide Line Victoria : 1300 651 251
Beyond Blue : 1300 224 636          
DirectLine (Alcohol and Drugs)  1800 888 236
Family Drug and Gambling Helpline:  1300 660 068
Gay and Lesbian Switchboard - 1800 184 527
Kids Helpline - 1800 551 800
MensLine – 1300 789 978
Suicide Call Back Service: 1300 659 467

Domestic and Family Violence

1800 Respect: 1800 737 732
Orange Door  1300 659 467
Safe Steps: 1800 015 188
Sexual Assault Crisis Line Victoria (5pm – 9am): 1800 806 292
Sexual Assault and Family Violence Centre during COVID: Download PDF for support and information
 

Medical Services (not emergencies)

Nurse-on-call:  1300 60 60 24
National Home Doctor Visiting Service: 13 SICK or 13 7425
COVID-19 hotline (Victoria): 1800 675 398 
 

Other helpful services

Poisons Information Centre 13 11 26
Telephone Interpreter Service 13 14 50
 

Vic Emergency App

Vic emergency  is the best and most up-to-date resource for incidents, warnings and other weather and fire-related information.  
You can download the VicEmergency App (AppStore or Google Play) and set your location to receive notifications and warnings.

Our training is delivered with Victorian and Commonwealth Government funding. | Authorised by the Victorian Government, Melbourne.

ABN: 27 241 053 246. | TOID: 3044 | CRICOS Provider No. 00011G | © Gordon Institute of TAFE 2014