If you have immediate concerns for yourself or someone else’s safety at any time of the day, call emergency services (dial 000) and ask for Police, Fire or Ambulance.
For non-urgent issues, the following 24-hour or after hour support services are available:
Mental Health and Wellbeing support
Lifeline: 13 11 14
Suicide Line Victoria : 1300 651 251
Beyond Blue : 1300 224 636
DirectLine (Alcohol and Drugs) 1800 888 236
Family Drug and Gambling Helpline: 1300 660 068
Gay and Lesbian Switchboard - 1800 184 527
Kids Helpline - 1800 551 800
MensLine – 1300 789 978
Suicide Call Back Service: 1300 659 467
Domestic and Family Violence
1800 Respect: 1800 737 732
Orange Door 1300 659 467
Safe Steps: 1800 015 188
Sexual Assault Crisis Line Victoria (5pm – 9am): 1800 806 292
Sexual Assault and Family Violence Centre during COVID: Download PDF for support and information
Medical Services (not emergencies)
Nurse-on-call: 1300 60 60 24
National Home Doctor Visiting Service: 13 SICK or 13 7425
COVID-19 hotline (Victoria): 1800 675 398
Other helpful services
Poisons Information Centre 13 11 26
Telephone Interpreter Service 13 14 50
Vic Emergency App
Vic emergency is the best and most up-to-date resource for incidents, warnings and other weather and fire-related information.
You can download the VicEmergency App (AppStore or Google Play) and set your location to receive notifications and warnings.