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Apprenticeship support

Support Services at The Gordon 

Throughout the time you are enrolled at The Gordon as part of your apprenticeship or traineeship, you are eligible to use all of the free support services available to Gordon students.  Find out more about the services available to you by exploring the Student Portal.    

Apprenticeship Support Officers 

Apprenticeship Support Officers (ASO)s assist first year apprentices under the age of 25 to navigate the apprenticeship system and help them resolve any issues. The program offers information and referral to other services as well as providing personal support.  

If you are an eligible apprentice, an ASO will contact you and provide their details within the first 3 months of your apprenticeship. You will be assigned an ASO based on your postcode, irrelevant of where your course is based. If you have not yet been contacted after 3 months or have lost their details, email apprenticeship.support@edumail.vic.gov.au or call 1300 311 820.  

Additional contacts and supports

Victorian Registrations and Qualifications Authority (VRQA)
Fair Work Ombudsman
Australian Apprenticeships & Traineeships Information Service

Our training is delivered with Victorian and Commonwealth Government funding. | Authorised by the Victorian Government, Melbourne.

ABN: 27 241 053 246. | TOID: 3044 | CRICOS Provider No. 00011G | © Gordon Institute of TAFE 2014