Support Services at The Gordon
Throughout the time you are enrolled at The Gordon as part of your apprenticeship or traineeship, you are eligible to use all of the free support services available to Gordon students. Find out more about the services available to you by exploring the Student Portal.
Apprenticeship Support Officers
Apprenticeship Support Officers (ASO)s assist first year apprentices under the age of 25 to navigate the apprenticeship system and help them resolve any issues. The program offers information and referral to other services as well as providing personal support.
If you are an eligible apprentice, an ASO will contact you and provide their details within the first 3 months of your apprenticeship. You will be assigned an ASO based on your postcode, irrelevant of where your course is based. If you have not yet been contacted after 3 months or have lost their details, email apprenticeship.support@edumail.vic.gov.au or call 1300 311 820.
Additional contacts and supports
Victorian Registrations and Qualifications Authority provides essential information about being an apprentice or training including advice about:
- changing your apprenticeship or traineeship
- completing your apprenticeship or traineeship
- your rights and responsibilities
- trade apprentice vehicle registration discount
- dealing with issues and problems
Contact the Fair Work Ombudsman for information and advice about your workplace rights and obligations on 13 13 19 or visit Fair Work for more information.
The Gordon Skills and Jobs Centre can also provide some initial advice about your work rights and obligations call 03 5225 0700 or email: skillscentre@gordontafe.edu.au
The Australian Apprenticeships & Traineeships Information Service provides tools and resources for students to research apprenticeship and traineeship career pathways.