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CHC32015 VETDSS - Certificate III in Community Services~

Course description

*At the completion of this VETDSS course students will gain a partial qualification only.

Are you currently attending secondary school and considering a career in the community services sector, perhaps in social welfare or community development? Do you have good communication skills and a willingness to help people? Then this entry-level community services course is a great starting point to prepare you for work in the community.

You will learn about advocacy, community development, client needs assessment, teamwork, support group activities and administration. This will set you up with the skills you need to work in the community services sector. When you complete the course, you may gain credit towards your VCE.

Work placement/industry experience

10 days of work placement over two years is strongly recommended. This may occur during the term holidays.

The sourcing of placement will be the joint responsibility of the secondary school, the student and the Local Learning and Employment Network.

~ This course is in transition.

The course code, title, units and content may change in future. Further information will be provided on The Gordon website, upon enrolment and/or during the course of your training.

Possible career outcomes

  • Community Health Support Worker
  • Youth Support Worker
  • Case Support Worker
  • Residential Support Worker
  • Volunteer Co-ordinator
  • Neighbourhood Centre Manager

How to apply

You must first speak to your school about VETDSS before proceeding with the below application.

  1. View the application requirements to find out what documents you will need to complete your application or watch our how to apply video.
  2. Apply online by selecting an intake from the Applications & attendance table below.

If you need help, visit Customer Service or request application support via email.
Submission of an application does not guarantee a place in the course.

Applications & attendance

2023 VET Full Year
Geelong City Campus 
Open: 16 Aug 2022
Close: 6 Mar 2023 
Class DayDelivered Geelong City Campus
Part-time: 2 Years  Apply  
2023 VET Full Year
Geelong City Campus 
Open: 16 Aug 2022
Close: 6 Mar 2023 
Class DayIntake Only for Gordon VCE Student
Part-time: 2 Years  Apply  


Unfortunately we cannot always guarantee you will secure a place in your selected course. We recommend you apply early.

  • Applicants must be 15 years or over
  • Must be attending Secondary School
  • Successful completion of year 10

The Gordon is committed to ensuring all students have access to the educational and support services they may need while studying. We do this by carrying out a pretraining review that is integrated with the application and enrolment process. For most courses, this review also includes a short literacy and numeracy assessment relevant to the course. The outcomes of the pretraining review assist our teachers and trainers to better understand each student’s capabilities prior to training and enable all students to be matched to the right program for them.

Applicants are expected to have an appropriate literacy and numeracy level equivalent to the successful completion of year 9.

Personal Learning Requirements

There are personal learning requirements for each qualification at The Gordon. These are essential personal capabilities and skills required to successfully complete the course and be ready to work in the industry.

Please review the requirements here and consider any challenges you may have in meeting them. When applying for your course, please let us know what support you may need.

Selection mode

  • Secondary school referral
  • Via the VETDSS department.

Core Units Code Hours
Communicate and work in health or community services CHCCOM005 30
Follow safe work practices for direct client care HLTWHS002 25
Manage personal stressors in the work environment HLTWHS006 25
Work with diverse people CHCDIV001 40
Elective Units Code Hours
Implement participation and engagement strategies CHCCDE004 85
Manage personal stress in the workplace BSBWOR201 40
Organise and complete daily work activities BSBWOR202 20
Participate in workplace health and safety HLTWHS001 20
Promote Aboriginal and/or Torres Strait Islander cultural safety CHCDIV002 25
Provide First Aid HLTAID011 18
Provide first point of contact CHCCOM001 35
Respond to client needs CHCCCS016 60
Work within a community development framework CHCCDE003 65

Please note that the electives listed are those delivered by the Gordon but you may not be required to complete all of these to successfully complete this qualification. In order to clarify what is required to complete this qualification, please check

Assessment is based on:

  • Hands-on projects
  • Workplace tasks
  • Written assignments
  • Industry placement
  • Team projects

  • CHC40413 Cert IV Disability

Many Gordon courses offer pathways to higher qualifications within The Gordon and in some cases, to university degrees. Your Gordon course may provide credit points which could reduce further study time. Follow the link to find more information about pathways, or contact Customer Service.

Date published: 31/01/2023 2:02:45 PM