Frequently Asked Questions
How do I contact Pearson?
You can contact Pearson in the following ways.
By phone
- Within Australia call toll-free 1 800 729 282
- Outside Australia call 00 852 3077 4927
Live chat
- Log in to your Pearson PTE account with your username and password.
- Choose ‘FAQs and Contact’ from the left-hand menu.
- Then choose ‘I need help with PTE Academic’
- Then choose ‘I can’t find the answer to my question’
- Then choose ‘Live chat’ and submit your question
In writing
- Log in to your Pearson PTE account with your username and password.
- Choose ‘FAQs and Contact’ from the left-hand menu.
- Then choose ‘I need help with PTE Academic’
- Then choose ‘I can’t find the answer to my question’
- Then choose ‘Write to us’ and submit your question
