The Gordon Pearson Test Centre will be closed from Monday 10 August to Tuesday 3 November 2020.
This is due to the Stage 3 and Stage 4 pandemic restrictions in place in Victoria. During this time
The Pearson Test Centre will not be staffed and will not be able to respond to calls. Please refer enquiries about rescheduling exams to Pearson.
Frequently Asked Questions
I have a test booked, but I live in Melbourne. Can I travel to Geelong to take my test?
No. If you live in metropolitan Melbourne where Stage 4 restrictions are in effect, you should not travel to Geelong. You should contact Pearson to reschedule your test
I have a test booked during the closed dates, but I haven’t heard anything from Pearson. Can I take my test?
The Gordon’s Pearson Test Centre is closed 10 August – 3 November. You should contact Pearson to reschedule your test.
I have a test booked for 22 September. Can I take my test?
At the moment, The Gordon’s Pearson Test Centre is scheduled to reopen 4 November. If there are any changes Pearson will contact you.
How do I contact Pearson?
You can contact Pearson in the following ways.
By phone
- Within Australia call toll-free 1 800 729 282
- Outside Australia call 00 852 3077 4927
Live chat
- Log in to your Pearson PTE account with your username and password.
- Choose ‘FAQs and Contact’ from the left-hand menu.
- Then choose ‘I need help with PTE Academic’
- Then choose ‘I can’t find the answer to my question’
- Then choose ‘Live chat’ and submit your question
In writing
- Log in to your Pearson PTE account with your username and password.
- Choose ‘FAQs and Contact’ from the left-hand menu.
- Then choose ‘I need help with PTE Academic’
- Then choose ‘I can’t find the answer to my question’
- Then choose ‘Write to us’ and submit your question
