Develop and manage quality customer service practices
SITXCCS016
30
Enhance customer service experiences
SITXCCS015
40
Establish and conduct business relationships
SITXMGT005
60
Identify and manage legal risks and comply with law
SITXGLC002
80
Implement and monitor work health and safety practices
SITXWHS007
30
Lead and manage people
SITXHRM009
60
Manage conflict
SITXCOM010
20
Manage finances within a budget
SITXFIN009
30
Monitor work operations
SITXMGT004
20
Prepare and monitor budgets
SITXFIN010
30
Roster staff
SITXHRM008
30
Lead diversity and inclusion
BSBTWK501
60
Manage business operational plans
BSBOPS502
70
Operate a bar
SITHFAB023
35
Package prepared foodstuffs
SITHCCC026
15
Participate in safe food handling practices
SITXFSA006
40
Plan and monitor espresso coffee service
SITHFAB038
80
Prepare and serve espresso coffee
SITHFAB025
30
Prepare and serve non-alcoholic beverages
SITHFAB024
20
Prepare appetisers and salads
SITHCCC028
25
Prepare dishes using basic methods of cookery
SITHCCC027
45
Prepare stocks sauces and soups
SITHCCC029
35
Produce cakes pastries and breads
SITHCCC041
55
Provide responsible service of alcohol
SITHFAB021
10
Serve food and beverage
SITHFAB027
80
Use food preparation equipment
SITHCCC023
25
Use hygienic practices for food safety
SITXFSA005
15
Work effectively as a cook
SITHCCC043
100
Please note that the listed electives are delivered by The Gordon but you may not need to complete all of these units to successfully complete this qualification.
If you have previously completed any of the units of competency relevant to this course, you may be eligible for Credit Transfer (CT).
Any previous relevant experience may qualify you for Recognition of Prior Learning (RPL).
Find out more about CT or RPL here.