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CHC32015 Certificate III in Community Services

Free TAFE Community Services

Next intake To be advised
DurationFull-time: 6 months-Delievered in VETDSS area only

Course description

Are you considering a career in the community services sector, perhaps in social welfare or community development? Do you have good communication skills and a willingness to help people? 

This entry-level community services course is a great starting point to prepare you for work in the community. You will learn about advocacy, community development, client needs assessment, teamwork, support group activities and administration, setting you up with the skills you need to work in the Community Services sector.

This course deals with emotionally confronting subject matter, involving participation in role play assessments.

Wondering if this industry will suit you?

We have created a very short course quiz to help you gain a little more understanding of what is required and whether you might enjoy a role in this industry. Take the quiz here.

If you are a Gordon VCE student

This course is offered to Gordon VCE students one day per week. To APPLY, select the VCE ONLY apply button below. As you will be studying in conjunction with VCE the entry requirements, learning outcomes and assessments differ. This course may be delivered under VETDSS as a partial qualification. Fees APPLY for this course – see the Fees section below.

Possible career outcomes

  • Community Health Support Worker
  • Youth Support Worker
  • Case Support Worker
  • Residential Support Worker
  • Volunteer Co-ordinator

Applications & attendance

Applications for this course are not currently open.

Please contact customer service on 52250538 during business hours to discuss upcoming intake dates.

Please contact Customer Service on 5225 0800 to discuss upcoming intakes.


Students may need to complete some self-paced learning and assessment activities outside class time. This will be different for each course and will depend on a student’s level of skill and experience.

Class days and times in the above table are indicative. Prior to course commencement, changes may be necessary. Follow the link for more information on Attendance mode definitions. When you submit your application, please make sure you answer all the questions. Only successful applicants with complete applications will receive an offer. We issue offers as soon as possible. Follow the link for more information on Offer timing.

Many courses have limited places and high demand. We may close an intake before the date above. We recommend you apply early. If student numbers are insufficient we may cancel an intake or a course. An application does not guarantee a place in this course.

  • Applicants must be 15 years and over at the time of course commencement.
  • Any student under the age of 17 must provide an Exemption from School form prior to undertaking the course.

  • Applicants must be attending Secondary School
  • You must reside in Victoria to access Victorian Government Subsidised Fees and any incentive such as Free TAFE. Full fees apply to all non-Victorian residents.

Pre-training review

Each student must complete a pre-training review as part of their application. The outcome of your pre-training review assists our teachers and trainers to better understand your capabilities prior to training and enables you to be matched to the right program. Your literacy and numeracy skills will be evaluated and you may be required to undertake a separate assessment. Follow this link for more information about literacy and numeracy skills .

Personal Learning Requirements

There are personal learning requirements for each qualification at The Gordon. These are essential personal capabilities and skills required to successfully complete the course and be ready to work in the industry.

Please review the requirements here and consider any challenges you may have in meeting them. When applying for your course, please let us know what support you may need.

Selection mode

Core Units Code Hours
Communicate and work in health or community services CHCCOM005 30
Follow safe work practices for direct client care HLTWHS002 25
Manage personal stressors in the work environment HLTWHS006 25
Work with diverse people CHCDIV001 40
Elective Units Code Hours
Implement participation and engagement strategies CHCCDE004 85
Organise personal work priorities and development BSBWOR301 30
Promote Aboriginal and/or Torres Strait Islander cultural safety CHCDIV002 25
Provide First Aid HLTAID011 18
Provide first point of contact CHCCOM001 35
Respond to client needs CHCCCS016 60
Support group activities CHCGRP001 30
Work within a community development framework CHCCDE003 65


Please note that the listed electives are delivered by The Gordon but you may not need to complete all of these units to successfully complete this qualification. If you have previously completed any of the units of competency relevant to this course, you may be eligible for Credit Transfer (CT). Any previous relevant experience may qualify you for Recognition of Prior Learning (RPL). Find out more about CT or RPL here.

Assessment is based on:

  • Hands-on projects
  • Workplace tasks
  • Written assignments
  • Team projects

This course is eligible for Free TAFE!

Eligible Victorian students who elect to use their Free TAFE opportunity will not incur any tuition fees. Material and resources fees still apply. Follow the link for further information and to check the eligibility criteria.

FeesRateUnitIndicative Course HoursIndicative Tuition Payable by StudentMax. Indicative Government Subsidy Total
Concession Tuition AUD $1.06 per hour 468 AUD $496.00 AUD $4,650.00
Standard Tuition AUD $5.32 per hour 468 AUD $2,490.00 AUD $4,650.00
Full Fee Tuition AUD $10.46 per hour 468 AUD $4,895.00

Add the costs below to your relevant tuition fee

Resources AUD $240.00
Education Levy AUD $70.20


All fees and charges are correct at time of publication but may change without notice. The student tuition fees are indicative only. Additional fees may apply. Where GST is applicable to any courses or materials, the fee displayed is inclusive of the GST.

Which fee will I pay?

Your fees will be charged according to your eligibility for government funding. For more information, visit our Fees & Payments pages.

Fee help and student loans

VET Student Loans are available for eligible students for tuition fees ONLY.
The current years maximum VET Student Loan Course Cap is $

Payment plans may be available for eligible students who need assistance to manage their fee payments.

  • CHC42021 Certificate IV in Community Services
  • CHC52021 Diploma of Community Services

Many Gordon courses offer pathways to higher qualifications within The Gordon and in some cases, to university degrees. Your Gordon course may provide credit points which could reduce further study time. Follow the link to find more information about pathways, or contact Customer Service.

Date published: 22/05/2024 2:00:55 PM