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HLT33115 Certificate III in Health Services Assistance

Free TAFE Health Services

Next intake July 2024
LocationsEast Geelong Campus
Werribee Princes Campus
DurationFull-time: 6 Months

Course description

This course will give you the foundation skills and hands-on experience to work in a Health Services role and develop your skills in caring for patients in a hospital environment.

Your learning will prepare you for work as a Patient Services Assistant in any Healthcare environment, including communication, infection control, food distribution, cleaning, transporting clients, and Work Health and Safety.

The elective units offered have been selected in consultation with our industry partners at Barwon Health and St John of God Hospital in Geelong, and Werribee Mercy Hospital in Werribee. As a result, the elective units offered in Geelong and Werribee differ slightly. Please refer to the elective unit information below.

Work placement/industry experience

Work placement is a component of this course, organised by The Gordon. You will complete work placement at University Hospital (Barwon Health) or St John of God for our Geelong course. The Werribee course provides placement for students at Werribee Mercy Hospital in Werribee. Placement is not paid work and students will not receive payment for undertaking practical placement. You will be required to obtain both a current police check and approved Working with Children’s Check. *Please note that you may be required to travel outside of your usual training location to attend placement. This may include other regional areas or suburbs of Melbourne. As per worker vaccination requirements , all applicants for this course must be triple vaccinated (boosted) against COVID-19 prior to undertaking placement which is a requirement for completion of this course. Students are required to provide evidence of full vaccination status, including booster dose, as part of their placement documentation which is provided to placement facilities. Students that cannot provide valid evidence will not be able to complete placement and therefore unable to complete this course.

Possible career outcomes

  • Orderly
  • Wards person
  • Patient services assistant
  • Health services assistant

Wondering if this industry will suit you?

We have created a short course quiz to help you gain a little more understanding of what is required and whether you might enjoy a role in this industry.  Take the quiz here.

Applications & attendance

How to apply

  1. Follow our instructions for how to apply for a course.
  2. Apply online by selecting an intake from the Applications & attendance table below.

If you need help, visit Customer Service or request application support via email.
Submission of an application does not guarantee a place in the course.

Apprenticeship and traineeship applicants

To become an apprentice or trainee, you will first need to find an employer willing to employ you. An Australian Apprenticeship Support Network Provider can assist you with this and will also start your application and enrolment process. Find a local provider here

Contact us

Are you ready to start an aged care traineeship or want to find out more?


2024 July
Werribee Princes Campus 
Open: 1 Apr 2024
Close: 16 Jun 2024 
Class DayStart: 18 Jul 2024
Thursday and Friday - 9 am-4 pm
Full-time: 6 Months    
2024 July
East Geelong Campus 
Open: 1 Apr 2024
Close: 1 Jul 2024 
Class DayStart: 15 Jul 2024
Monday, Tuesday & Friday 9am-4pm
Full-time: 6 Months  Apply  


Students may need to complete some self-paced learning and assessment activities outside class time. This will be different for each course and will depend on a student’s level of skill and experience.

Class days and times in the above table are indicative. Prior to course commencement, changes may be necessary. Follow the link for more information on Attendance mode definitions. When you submit your application, please make sure you answer all the questions. Only successful applicants with complete applications will receive an offer. We issue offers as soon as possible. Follow the link for more information on Offer timing.

Many courses have limited places and high demand. We may close an intake before the date above. We recommend you apply early. If student numbers are insufficient we may cancel an intake or a course. An application does not guarantee a place in this course.

Additional attendance information

  • Working with Children and Police Check are required for industry work placement 
  • For the duration of the clinical placement, all students should ideally have:
    • Immunity to hepatitis B, influenza, measles, mumps, pertussis, rubella, varicella; and
    • No active tuberculosis infection 

  • Applicants are expected to have literacy skills at Year 11 or Year 12 or Australian Core Skills Framework Level 3 and numeracy skills at Year 10 or Year 11 or Australian Core Skills Framework Level 2.

  • You must reside in Victoria to access Victorian Government Subsidised Fees and any incentive such as Free TAFE. Full fees apply to all non-Victorian residents.

Apprenticeship and traineeship requirements

Apprenticeship and traineeship applicants must be currently employed under a training contract and referred by their employer.

Pre-training review

Each student must complete a pre-training review as part of their application. The outcome of your pre-training review assists our teachers and trainers to better understand your capabilities prior to training and enables you to be matched to the right program. Your literacy and numeracy skills will be evaluated and you may be required to undertake a separate assessment. Follow this link for more information about literacy and numeracy skills .

Personal Learning Requirements

There are personal learning requirements for each qualification at The Gordon. These are essential personal capabilities and skills required to successfully complete the course and be ready to work in the industry.

Please review the requirements here and consider any challenges you may have in meeting them. When applying for your course, please let us know what support you may need.

Selection mode

Core Units Code Hours
Apply basic principles and practices of infection prevention and control HLTINF006 35
Communicate and work in health or community services CHCCOM005 30
Interpret and apply medical terminology appropriately BSBMED301 60
Organise personal work priorities and development BSBWOR301 30
Participate in workplace health and safety HLTWHS001 20
Recognise healthy body systems HLTAAP001 70
Work with diverse people CHCDIV001 40
Elective Units Code Hours
Assist with movement CHCCCS002 25
Follow basic food safety practices HLTFSE001 30
Perform general cleaning tasks in a clinical setting HLTHSS003 20
Prepare and maintain beds CHCCCS012 15
Provide First Aid HLTAID011 18
Provide ward or unit based food preparation and distribution services HLTFSE002 30
Respond effectively to behaviours of concern CHCCCS020 20
Transport individuals CHCCCS026 20


Please note that the listed electives are delivered by The Gordon but you may not need to complete all of these units to successfully complete this qualification. If you have previously completed any of the units of competency relevant to this course, you may be eligible for Credit Transfer (CT). Any previous relevant experience may qualify you for Recognition of Prior Learning (RPL). Find out more about CT or RPL here.

Assessment is based on:

  • Hands-on projects
  • Workplace tasks
  • Written assignments
  • Industry placement

This course is eligible for Free TAFE!

Eligible Victorian students who elect to use their Free TAFE opportunity will not incur any tuition fees. Material and resources fees still apply. Follow the link for further information and to check the eligibility criteria.

FeesRateUnitIndicative Course HoursIndicative Tuition Payable by StudentMax. Indicative Government Subsidy Total
Concession Tuition AUD $1.08 per hour 463 AUD $500.00 AUD $6,458.00
Standard Tuition AUD $5.39 per hour 463 AUD $2,496.00 AUD $6,458.00
Full Fee Tuition AUD $14.04 per hour 463 AUD $6,501.00

Add the costs below to your relevant tuition fee

Materials AUD $60.00 Once
Excursion AUD $18.00 Once
Resources AUD $300.00
Education Levy AUD $69.45
Administration AUD $250.00 Once


All fees and charges are correct at time of publication but may change without notice. The student tuition fees are indicative only. Additional fees may apply. Where GST is applicable to any courses or materials, the fee displayed is inclusive of the GST.

Which fee will I pay?

Your fees will be charged according to your eligibility for government funding. For more information, visit our Fees & Payments pages.

Fee help and student loans

VET Student Loans are available for eligible students for tuition fees ONLY.
The current years maximum VET Student Loan Course Cap is $

Payment plans may be available for eligible students who need assistance to manage their fee payments.

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Many Gordon courses offer pathways to higher qualifications within The Gordon and in some cases, to university degrees. Your Gordon course may provide credit points which could reduce further study time. Follow the link to find more information about pathways, or contact Customer Service.

Date published: 17/06/2024 6:01:03 PM