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SHB20216 Certificate II in Salon Assistant

Free TAFE Hairdressing

Next intake To be advised
DurationFull-time: 6 Months | Part-time: 1 Year

Course description

Are you passionate about working in the hair or beauty industries? Hair and beauty salon assistants perform routine tasks in hairdressing or beauty salons. 

This course will teach you the skills to work in a busy hair salon or day spa. You will learn to communicate and prepare clients for services, shampooing and basin service techniques, basic hair styling, and product knowledge.
This course is an excellent way to start your career and prepare you for a hairdressing apprenticeship or beauty therapy traineeship.

If you are a Gordon VCE student

This course is offered to Gordon VCE students one day per week. To APPLY, select the VCE ONLY apply button below. As you will be studying in conjunction with VCE the entry requirements, learning outcomes and assessments differ. This course may be delivered under VETDSS as a partial qualification. Fees APPLY for this course – see the Fees section below.

Work placement/industry experience

We recommended that the students obtain a work placement or work experience in a Hairdressing or Beauty Salon. Two weeks in the term break or one day per week is recommended to support students learning. Students are responsible for organising their own work experience.

Possible career outcomes

  • Hairdressing Salon Assistant
  • Beauty Salon Assistant
  • Apprentice Hairdresser/Barber
  • Beauty Traineeship

Applications & attendance

Applications for this course are not currently open.

Please contact customer service on 52250538 during business hours to discuss upcoming intake dates.

Please contact Customer Service on 5225 0800 to discuss upcoming intakes.


Students may need to complete some self-paced learning and assessment activities outside class time. This will be different for each course and will depend on a student’s level of skill and experience.

Class days and times in the above table are indicative. Prior to course commencement, changes may be necessary. Follow the link for more information on Attendance mode definitions. When you submit your application, please make sure you answer all the questions. Only successful applicants with complete applications will receive an offer. We issue offers as soon as possible. Follow the link for more information on Offer timing.

Many courses have limited places and high demand. We may close an intake before the date above. We recommend you apply early. If student numbers are insufficient we may cancel an intake or a course. An application does not guarantee a place in this course.

  • Applicants are expected to have literacy and numeracy skills at Year 10 or Year 11 or Australian Core Skills Framework Level 2.

  • You must reside in Victoria to access Victorian Government Subsidised Fees and any incentive such as Free TAFE. Full fees apply to all non-Victorian residents.

Pre-training review

Each student must complete a pre-training review as part of their application. The outcome of your pre-training review assists our teachers and trainers to better understand your capabilities prior to training and enables you to be matched to the right program. Your literacy and numeracy skills will be evaluated and you may be required to undertake a separate assessment. Follow this link for more information about literacy and numeracy skills .

Personal Learning Requirements

There are personal learning requirements for each qualification at The Gordon. These are essential personal capabilities and skills required to successfully complete the course and be ready to work in the industry.

Please review the requirements here and consider any challenges you may have in meeting them. When applying for your course, please let us know what support you may need.

Selection mode

Core Units Code Hours
Communicate as part of a salon team SHBXIND002 30
Comply with organisational requirements within a personal services environment SHBXIND001 45
Conduct salon financial transactions SHBXCCS001 25
Contribute to health and safety of self and others BSBWHS201 20
Dry hair to shape SHBHDES001 40
Greet and prepare clients for salon services SHBXCCS003 10
Maintain and organise tools equipment and work areas SHBHIND001 20
Provide shampoo and basin services SHBHBAS001 40
Elective Units Code Hours
Braid hair SHBHDES002 30
Produce visual merchandise displays SIRRMER001 35
Recommend products and services SHBXCCS004 20
Research and use hairdressing industry information SHBHIND002 15


Please note that the listed electives are delivered by The Gordon but you may not need to complete all of these units to successfully complete this qualification. If you have previously completed any of the units of competency relevant to this course, you may be eligible for Credit Transfer (CT). Any previous relevant experience may qualify you for Recognition of Prior Learning (RPL). Find out more about CT or RPL here.

Assessment is based on:

  • Hands-on work
  • Workplace tasks              
  • Written assignments     
  • Industry placement       
  • Team projects  
  • Exam 

This course is eligible for Free TAFE!

Eligible Victorian students who elect to use their Free TAFE opportunity will not incur any tuition fees. Material and resources fees still apply. Follow the link for further information and to check the eligibility criteria.

FeesRateUnitIndicative Course HoursIndicative Tuition Payable by StudentMax. Indicative Government Subsidy Total
Concession Tuition AUD $1.09 per hour 330 AUD $360.00 AUD $3,518.00
Standard Tuition AUD $5.43 per hour 330 AUD $1,792.00 AUD $3,518.00
Full Fee Tuition AUD $13.30 per hour 330 AUD $4,389.00

Add the costs below to your relevant tuition fee

Materials AUD $450.00
Education Levy AUD $49.50
Additional Costs AUD $280.00 Once


All fees and charges are correct at time of publication but may change without notice. The student tuition fees are indicative only. Additional fees may apply. Where GST is applicable to any courses or materials, the fee displayed is inclusive of the GST.

Which fee will I pay?

Your fees will be charged according to your eligibility for government funding. For more information, visit our Fees & Payments pages.

Fee help and student loans

VET Student Loans are available for eligible students for tuition fees ONLY.
The current years maximum VET Student Loan Course Cap is $

Payment plans may be available for eligible students who need assistance to manage their fee payments.

Many Gordon courses offer pathways to higher qualifications within The Gordon and in some cases, to university degrees. Your Gordon course may provide credit points which could reduce further study time. Follow the link to find more information about pathways, or contact Customer Service.

Date published: 23/04/2024 8:01:16 AM