Apply critical thinking skills in a team environment
BSBCRT311
40
Assist with maintaining workplace safety
BSBWHS311
40
Engage in workplace communication
BSBXCM301
40
Participate in sustainable work practices
BSBSUS211
20
Support personal wellbeing in the workplace
BSBPEF201
50
Use inclusive work practices
BSBTWK301
30
Create electronic presentations
BSBTEC303
20
Deliver and monitor a service to customers
BSBOPS304
35
Design and produce business documents
BSBTEC301
80
Design and produce spreadsheets
BSBTEC302
35
Organise personal work priorities
BSBPEF301
30
Process customer complaints
BSBOPS305
30
Write simple documents
BSBWRT311
30
Please note that the listed electives are delivered by The Gordon but you may not need to complete all of these units to successfully complete this qualification.
If you have previously completed any of the units of competency relevant to this course, you may be eligible for Credit Transfer (CT).
Any previous relevant experience may qualify you for Recognition of Prior Learning (RPL).
Find out more about CT or RPL here.
Assessment is based on:
- Hands-on projects
- Workplace tasks
- Written assignments